FREQUENTLY ASKED QUESTIONS
- Your account must be activated in order to view prices or place orders.
The order amount will be a pending authorization on your account and your credit card will be charged once your order is processed and ready to ship.
Orders that have not been processed may be cancelled through email or telephone.
If you would like to know the status of your order, check My Order in your My Account section. You can also reach us through email or telephone.
Items that are not shown (or no longer shown) on the website are out of stock. You may contact us to check the availability of an item.
Yes, we do have a showroom in the heart of Downtown Los Angeles.
We accept Visa, MasterCard, American Express and Discover. If you have a store credit, you may apply it during check-out.
Please refer to Return & Exchange.
You can track your package with a tracking number that will be provided to you via email, or by either signing in to My Account or by checking Order Status. You can also contact our customer service department by email, or by phone.